Experts in Administrative Collection and Customer Service
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52+3310-787474
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Experts in
Experts in Credit Recovery
Collection Management
At K1 ASSOCIATES IN COLLECTION AND CUSTOMER SERVICES LCC we have maintained the satisfaction of our clients since 1992.
We are positioned within the first places of recovery.
We are pioneers in the implementation of collection control and management systems.
We were the first to have scheduled predictive and mass control of trials.
We innovate in management routing systems.
Our Services
We expedite late payments and collect unpaid invoices, without affecting relationships with your customers.
Collection
Cobranza
Containment : aimed at ensuring that the account does not fall into arrears.
Administrative : aimed at recovering the account from day 0 to day 30.
Extrajudicial : the same as administrative but from day 31 with a more forceful management.
Judicial : starts from the filing of the lawsuit in court.
Call Center
Customer service
Customer service call center: calls in baun (incoming calls) service and attention to customers to have their entire satisfaction of the service or purchase that our client provided, some advice may be included
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Credit Validation
Validation
Apart from validating, the risk is qualified, including the income is validated, recommendations are given to reduce it.
Audits, Courses and Workshops
Audit : we review policies and flows in the credit and collection department aimed at updating, correcting or increasing them.
Courses and workshops : they are consultancies for the good performance and management of credit and collection.
Blaster Robot
Blaster Robot
Our Blaster plays a message, previously recorded by a robot, the instant a call is answered.
Blaster Call Back
Blaster Call Back
When your customers don’t answer their calls, they dial to know who called. In these cases we can configure your Blaster campaign to reproduce the sent message.
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Last Generation Predictive
Automated telephone call management system, that is, it automatically dials and links the call, and passes it on to the telephone manager who is available to answer.
SMS Campaing
Automated system for sending SMS or MMS messages, a database and a written message are uploaded to the system and it is automatically sent massively to a capacity of 16 thousand in 4 hours, it can be personalized or general.
Door to Door Systematized Management
Management of home visits, the database is uploaded to the system and it points them on the map which do not have to be validated or completed manually, the manager is given the dotted map and Google maps gives him the directions to arrive once at home open the account in the application and this automatically sends the location.
About us
At K1 ASSOCIATES IN COLLECTION AND CUSTOMER SERVICES LCC we constantly and permanently achieve the level of competence, reliability and efficiency that our clients seek
Foundation
We are a company founded in 1987, we have more than 30 years of professional experience.
Founder
Our founder and president, has a Master in civil and financial law , Ph in business and international relations.
Source
We work for Corporativo Guadalajara (acquiring experience in commercial, civil, labor and/or family executive litigation, as well as business legal advice).
Currently
We continue with the commitment that characterizes us, obtaining the first places of recovery for Telcel, SKY, Dish and BMW, among others.
K1 ASSOCIATES IN COLLECTION AND CUSTOMER SERVICES LCC
Your strategic partner.
At K1 LEGAL MANAGEMENT AND COLLECTION LCC we strengthen the collection service based on human talent, technology in recovery and the correct handling of information
Contact
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Phone
+52 33 1078 7474
Address
Ave. Hidalgo No. 2024
Ladrón de Guevara, C.P. 44600
Guadalajara, Jalisco, México.
